The Pentucket Company
 
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Privacy Policy
Effective May 2008

The Web site pentucketcompany.com is owned and operated by Charles Goldberg.

Questions regarding this Privacy Policy can be directed to cgoldberg@pentucketcompany.com, or call us.

This Privacy Policy will address the following questions with respect to pentucketcompany.com's standard practices in collecting and managing customer information:

  1. What is personally identifiable information?
  2. How is this information used?
  3. Does pentucketcompany.com share this information with third parties?
  4. Can pentucketcompany.com clients make changes to their personally identifiable information?
  5. How and why does pentucketcompany.com use cookies?
  6. How will changes to this Privacy Policy be communicated to clients?


1. What is personally identifiable information?
According to the New York Online Privacy Protection Act of 2003, the term personally identifiable information is defined as individually identifiable information about an individual consumer collected online by the operator from that individual and maintained by the operator in accessible form, including any of the following: (1) A first and last name; (2) A home or other physical address, including street name and name of a city or town; (3) An e-mail address; (4) A telephone number; (5) A social security number; (6) Any other identifier that permits the physical or online contacting of a specific individual; or (7) Information concerning a user that the Web site or online service collects online from the user and maintains in personally identifiable form in combination with an identifier described in this subdivision.

2. How is this information used?
Personally identifiable information is collected and retained by pentucketcompany.com to process, deliver, and reference merchandise purchases. pentucketcompany.com sends order confirmation emails and FedEx tracking emails to clients. pentucketcompany.com may contact or respond to clients or recipients via email, phone, or mail. In addition, clients are given the option to subscribe to receive occasional marketing emails.

3. Does pentucketcompany.com share this information with third parties?
To deliver documents and other physical goods, Pentucket Company must share recipient names, addresses and telephone numbers with our carriers. Customer names, billing addresses, and credit card information are required by financial institutions and credit card processing service providers for payment and verification. pentucketcompany.com may receive hosting, site development, database management and technical support from third parties. None of these third parties is permitted to use pentucketcompany.com customer or recipient personally identifiable information in any manner other than to aid pentucketcompany.com in processing, delivering, and managing transactions. pentucketcompany.com does not sell, rent, or trade any personally identifiable information with any third parties. pentucketcompany.com does not allow any other third parties access to personally identifiable information other than specified in this Policy.

4. Can pentucketcompany.com clients make changes to their personally identifiable information?
pentucketcompany.com clients can manage their personally identifiable information by contacting pentucketcompany.com at info(at)pentucket(dot)com. clients who have opted to receive pentucketcompany.com marketing emails can opt-out at any time by following the unsubscribe instructions stated on the email, or by contacting pentucketcompany.com at info(at)pentucket(dot)com.

5. How and why does pentucketcompany.com use cookies? Like most e-commerce sites, pentucketcompany.com requires clients to have cookies enabled to complete orders. The cookie information that is stored on the customer's hard drive is simply a session reference ID that is used from page to page in order to display items and continue the order process, and for customer convenience during future visits to pentucketcompany.com. No personally identifiable information is stored in this cookie.

6. How will changes to this Privacy Policy be communicated to clients?
pentucketcompany.com may make changes to this Privacy Policy with respect to changing business practices and legal requirements. The current Privacy Policy will remain accessible from each page of the pentucketcompany.com Web site with the effective date plainly stated.


 


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